Frequently Asked Questions
How do I place an order?+
Browse products, add to cart, proceed to checkout, fill in your delivery details, and choose payment method (COD or Online).
Do you offer Cash on Delivery?+
Yes! COD is available nationwide. Pay when you receive your order.
What are the shipping charges?+
Dhaka: ৳60, Outside Dhaka: ৳120. Free shipping on orders over ৳1,500.
How long does delivery take?+
Dhaka: 1-3 business days. Outside Dhaka: 3-7 business days.
Can I return a product?+
Yes, we offer a 7-day return policy for unused items in original packaging.
How do I track my order?+
Sign in to your account and go to My Orders to see order status and tracking information.
What payment methods do you accept?+
Cash on Delivery (COD), bKash, Nagad, and credit/debit cards via online payment.
How do I use a coupon code?+
Enter your coupon code at checkout. Try WELCOME10 for 10% off your first order!