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Return & Refund Policy

7-Day Return Policy

You may return unused items in original packaging within 7 days of delivery for a full refund or exchange.

How to Return

  1. Contact our support team at support@esy.com or +880 1700-000000
  2. Provide your order number and reason for return
  3. Our team will arrange pickup or provide return instructions
  4. Refund will be processed within 5-7 business days after inspection

Non-Returnable Items

Personal care products, undergarments, and customized items cannot be returned unless defective.

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